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Privacy Policy - Jewelry Forever
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PRIVACY POLICY


Thank you for visiting JewelryForever.com. Your privacy important to us. All members and customers are treasured by JewelryForever.com, a website owned and operated by LD Retail Group LLC. We are committed to providing a safe, secure and enjoyable shopping experience that you will want to repeat many times and share with your friends. Part of this commitment is to respect and protect the personal information that you provide to us. This Privacy Policy is incorporated into our Terms of Use and explains what Personal Information (defined below) we collect, why we collect that information and how we use it.

 

Personal Information


"Personal Information" means information that may be used to identify an individual, such as a first and last name or an email address. By using the Website, you may provide us with your Personal Information to purchase our products or to register to receive information about our products, and to contact you. If you decide to make a purchase from the Website you may be asked to provide certain information such as your contact information (name, e-mail address and physical mailing address), billing information (credit card number, name on card, billing address, etc.) gender, age, and other demographic information.

In general, you can browse our Website without telling us who you are or revealing any personal information about yourself. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us through whatever means you provide such information (through our Website, via e-mail, over the telephone, etc.). Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, home, billing or other physical address or email address as well as any information associated with the foregoing. In addition to your contact information, we may collect information about your purchases, billing address, shipping address, gender, occupation, birthday, marital status, anniversary, interests, phone number or other contact information, and credit card information. We may combine the information you provide to us over time and we may combine such information with information that is publicly available, collected through data collection devices, and information that we receive from our partners, affiliates and other third parties.

 

Use of Your Personal Information


We may use your Personal information to:

  • Process your purchase and provide the product(s) you have requested
  • Confirm and track your order
  • Respond to your questions and requests
  • Compare and review your Personal Information for errors or accuracy
  • Understand our customer demographics, preferences and shopping behavior
  • Contact you to share the latest news and trends in jewelry, special offers or other information that we believe may be of interest to you.

Personal Information That We May Share with Others


We may share your Personal information with third parties in the following circumstances:

Service Providers: We only use trusted third party service providers. Specifically, we rely on third parties to provide us with technology, services and/or content for the operation and maintenance of our business and helping us to provide you with our products and related information, including businesses and individuals involved in fulfilling orders, delivering packages, sending postal mail and e-mail, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service.

Compliance with Law and Fraud Protection: We may, and you authorize us to use and disclose information that we deem necessary to comply in good faith with any governmental regulations and/or laws or any court orders;

Potential Harm or Illegal Activity: When we reasonably believe that disclosure is necessary or appropriate to prevent (a) physical harm, financial loss, or injury to, or interference with JewelryForever.com (including enforcing its Terms of Use), users of the Website, or other third parties, or (b) in connection with an investigation of suspected or actual illegal activity

Special Events & Promotions: You may choose to participate in a promotion or event (for example, a contest, a sweepstakes, a marketing promotion) and we may, to the extent permitted by applicable law, share your Personal Information with third parties for marketing and promotion of products and services. As set out below, you do have the option to opt-out of these or other uses of your Personal Information.

Business Change: Your Personal Information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, where such information would be transferred as a business asset.

 

Accessing and Updating Your Information


We take steps to keep the personal information that you have provided to us accurate and up-to-date. You can view, correct or update this information by clicking here. You may also update your information by

(i) calling +1 (646) 741-7575;

(ii) e-mailing your request to customercare@jewleryforever.com; or

(iii) sending a letter to

JewelryForever.com,

303 Park Avenue South
Suite 1015
New York NY 10010.

Due to constraints on system and date processing resources, implementing a user-requested change to personal information, including opt out, may, depending on the method of communication (e-mail, postal mail, phone call) may take up to several weeks. Processing a request submitted by postal mail may take longer.

 

Non-Personal Information


When you use the Website, we also automatically log your online address, or Internet protocol address ("IP Address"). Your IP Address may be used to administer and maintain the Website. We may also place a "cookie" on your computer's hard drive. A cookie is a piece of data that enables us to target and personalize your preferences as well as recognize you as the user. You may remove the cookie from your hard drive. Your browser may reject our cookie. However, if your browser rejects our cookie, you may have limited use of the features of our Website. We may also use web beacons, or small graphic images on a website or in an e-mail that allow us, or third-party service providers, to monitor the activity on the Website to make cookies more effective and, us. We use log files to store the data that is collected through web beacons.

 

Communications from JewelryForever.com


We may send promotional messages, including incentives, coupons and product offers, to your e-mail address or mobile communications device if you “opt in” and explicitly ask to receive such communications. We may also send postal mail containing unsolicited offers or product information that we believe may be of interest to you.

Opting Out: You can stop receiving promotional or informational communications from us on your mobile communications device, via e-mail messages or by postal mail, by

  • following the instructions provided in any communications or
  • By contacting customer care Contact Now. Should you choose to opt out and no longer receive communications from us, please note that to the extent permitted or required by law we may keep the information we have collected about you, including for record keeping, analysis or other reasons.

Until such time as an opt-out request takes effect, you may still receive promotional or other marketing communications from us. As discussed above, if your request is sent by regular mail, please allow extra time for us to receive and process your request. Although you may have opted not to receive marketing communications, you may still receive business-related communications such as order confirmations and product recall notices.

Customer Care: We may ask you to confirm your personal information when you contact our Customer Care department. This will allow us to protect your confidentiality by verifying your identity.

 

Protecting Your Information


This privacy statement applies only to the information we collect on this Website. The security of your personal information is very important to us. In order to protect your online transactions, we use Secure Sockets Layer (SSL) technology. This is reflected in the digital certificate that we have obtained from Verisign, Inc. If your browser is capable of SSL (most are), your personal information will be encrypted (i.e., encoded), before it is transmitted over the Internet. More specifically, when you enter a secure portion of our Website – one on which your personal information is requested an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a popup window displaying Website security information will appear, indicating that your personal information is being transmitted in secure (encrypted) form to a web server authorized by us.

When confirming an online order, only the last five digits of your credit card are displayed. We transmit the entire credit card number to the appropriate credit card company during order processing.

To maximize your level of protection, you should choose a password with at least 6 and up to 30 characters, using a combination of letters, numbers and special characters, as well as different case letters (uppercase). You are solely responsible for maintaining the secrecy of your password and account information.

Ultimately, you are responsible for maintaining the security of your password and account information. Your personal information is protected by the password that you create when you sign up for an account. To maximize your level of protection, you should choose at least 6-30 characters, using a combination of letters, numbers and special characters. In order to further protect against unauthorized access to your account, you should not only keep your password confidential but also limit access to the computer or mobile communications device on which you log into the Website. After completing a transaction, please be sure to log off.

 

Online Safety of Children


The online safety of children is important to us. We do not knowingly solicit or collect information from any individuals under the age of 13. While children under the age of 13 browse our Website, they may not create an account, make a purchase, sign up for email newsletters or participate in contests or surveys. In order to implement this policy, several areas of the Website, including where customers create an account or sign up for e-mail newsletters and alerts, ask for birth year information. This information helps us ensure that children do not provide us with their personally identifiable information. Whenever children use computers, we encourage their parents, guardians or care providers to supervise their online activities.

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